Lab Notes
Notes from the workshop — on craft, AI, and the work of building things that last.
We wanted an agent that meets businesses where their customers already are — WhatsApp, Instagram, SMS. Here's what we learned shipping it across four channels.
Most of what we build is invisible by design. A note on why we treat that as the goal, not a compromise.
A short essay on starting something you intend to give away — and the practical shape of doing so.